bloodlinewellness.com Privacy Policy

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At bloodlinewellness.com ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

Information You Provide to Us

Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.

Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.

Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.

User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.

Payment Information. If you make a purchase through our Services, we may collect payment information, such as your credit card number, billing address, expiration date, and security code. Please note that we do not store your full credit card information on our servers. All payment details are processed by our third-party payment processors, who are bound by applicable data protection standards, including PCI-DSS compliance.

Information We Collect Automatically

When you visit our website or use our Services, we may automatically collect certain information about your device and usage, including:

Log Data: Information that your browser automatically sends whenever you visit our website, such as your IP address, browser type and settings, the date and time of your request, and how you interacted with our Services.

Device Information: Information about the device you are using, such as the hardware model, operating system, unique device identifiers, and mobile network information.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities. This helps us remember your preferences and understand how our Services are used. You may adjust your browser settings to refuse cookies, though some features of our Services may not function properly without them.

How We Use Your Information

We use the information we collect for business purposes permitted under Canadian law, including to:

Provide and Maintain Services: To create and manage your account, process transactions, and provide the features you request.

Communicate with You: To send you updates, security alerts, and administrative messages.

Marketing (CASL Compliance): In accordance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (newsletters, promotions) if we have your express or implied consent. You may unsubscribe at any time.

Legal Compliance: To comply with legal obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Health Information Protection Act (PHIPA).

International Data Transfers

We are based in Ontario, Canada, but we may process, store, and transfer your personal information in and to other countries (such as the United States) where our third-party service providers operate. While your information is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. By using our Services, you consent to this transfer, storage, and processing.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: We may share your information with third-party vendors (e.g., payment processing, hosting, email delivery) who perform services on our behalf. These service providers are bound by contractual agreements to protect your personal information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by Canadian law, in response to a court order, subpoena, or warrant, or to otherwise cooperate with law enforcement.

Security and Retention

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Your Rights (Access and Correction)

Under Canadian privacy laws, you have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request that we correct any errors or omissions in your personal information.

Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

To exercise these rights, please contact our Privacy Officer using the contact information below.

Third-Party Links

Our Services may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of every website you visit.

Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our practices or applicable laws. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Notice, or if you wish to make a complaint or exercise your rights, please contact our us at:

Bloodline Wellness

(647) 627-0294